Shipping policy
Orders & Delivery
ElleGems Amsterdam works with various suppliers who handle final delivery. Orders placed before 10 PM are processed within 1-2 business days. Average delivery time is 7 to 12 business days. The total delivery time, including processing, is 8-14 business days.
Shipping costs
| Country | Standard shipping | Free shipping |
|---|---|---|
| Netherlands | Free | Always free |
| Belgium | Free | Always free |
| France | Free | Always free |
| Poland | Free | Always free |
| United Kingdom | Free | Always free |
| United States | Free | Always free |
Questions?
Contact us at info@ellegems.nl. Our customer service is available 7 days a week.
Uncollected parcels
Parcels are held at the service point for 7 days. Any shipping costs may be charged if the parcel is returned.
ElleGems Amsterdam — a trading name of B&M Online Retail B.V.
Nevelgaarde 8, 3436 ZZ Nieuwegein, the Netherlands (this is not a return address)
Chamber of Commerce 99207877 · VAT NL868866696B01
Email: info@ellegems.nl · Contact page